96mas takes the responsibility of protecting your personal data seriously. This Privacy Policy transparently explains how we collect, process, store, and safeguard your information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
96mas ("we", "our platform") is committed to protecting the privacy and security of every user's personal information. As a trusted online gaming platform in Malaysia, we understand that your trust is the most valuable asset we uphold.
This Privacy Policy is designed to fully comply with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA) and international best practices in the online gaming industry. We do not take lightly the trust you place in us when you register and use the 96mas platform.
This document clearly explains what data we collect, why we need it, how it is used, who can access it, and what your rights are regarding that information. If you have any questions after reading this policy, the 96mas support team is ready to assist you at any time.
96mas collects several categories of information to provide you with a secure, personalised, and high-quality service. This information is collected through the registration process, your use of the platform, and your interactions with our customer support.
| Data Category | Example Information | Primary Purposes |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications & transaction verification |
| Financial Information | Bank account details, deposit and withdrawal records | Payment processing & AML compliance |
| Usage Data | Game records, betting history, session duration | Service improvement & responsible gaming |
| Technical Data | IP address, device type, web browser, OS | Account security & fraud prevention |
Every piece of information we collect has a clear and lawful purpose. 96mas does not use your personal data for purposes unrelated to the provision of our platform services. The following are the primary purposes for which your data is used:
96mas only shares your personal information in limited and lawful situations. We do not disclose your data except under the following circumstances:
All third parties receiving data from 96mas are bound by strict data protection agreements and are only permitted to use such information for the stated purposes.
Protecting your personal data from unauthorized access, loss or misuse is 96mas's highest priority. We implement multiple layers of technical and organizational security to ensure your data remains protected at all times.
96mas uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the 96mas platform.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 96mas. We are committed to respecting and facilitating the exercise of these rights:
96mas fully respects your personal data protection rights. Below are the rights you may exercise at any time.
You have the right to obtain a copy of the personal data we hold about you. Data access requests will be processed within 21 business days.
If any of your personal data is inaccurate or outdated, you have the right to request immediate correction through your account settings or customer support.
You may withdraw consent to receive marketing communications at any time without affecting your use of the platform.
You have the right to object to the processing of your personal data for direct marketing purposes or certain non-essential analytics.
You may request deletion of your personal data upon account closure, subject to certain statutory data retention obligations.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another platform at your discretion.
96mas retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. Retention periods vary by type of information:
When data is no longer needed, 96mas will securely delete or anonymise it using industry-standard methods.
Some of your personal data may be processed outside Malaysia by service providers we use, including cloud service providers, payment processors, and game providers operating across multiple countries.
In all cases of international data transfers, 96mas ensures that:
96mas reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The date of the last update will always be displayed at the top of this document.
Should any material changes occur that affect how we handle your personal data, we will notify you via:
Continued use of the 96mas platform after this policy amendment takes effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 96mas handles your personal data, please contact our Data Protection Officer through the following channels:
You also have the right to lodge a complaint directly with the Malaysian Personal Data Protection Commissioner if you believe your privacy rights have been violated and we have been unable to resolve the matter satisfactorily.
For other questions regarding platform usage, please refer to the FAQ us or check our Terms and Conditions for more information.
Privacy is more than a document – it is a daily practice we uphold at every level of the 96mas platform.
All data transmitted between your device and 96mas servers is protected by 256-bit SSL encryption – the same standard used by leading banking institutions in Malaysia.
96mas fully complies with the Malaysian Personal Data Protection Act 2010. We conduct regular compliance reviews to ensure our practices remain aligned with current legislation.
Our identity verification process uses industry-recognised KYC platforms, ensuring your documents are processed securely and not retained longer than necessary.
96mas has never and will never sell or rent your personal data to advertisers or third-party marketing companies. Your data is yours, not a business asset of ours.
We only collect data that is genuinely necessary to provide our services. This "data minimisation" principle means we do not request information that is irrelevant to platform operations.
In the event of any security incident involving your data, 96mas will notify you within 72 hours and take immediate remedial action.
96mas combines the latest security technology with a transparent privacy policy so you can focus on what matters – enjoying the best gaming experience in Malaysia without any worries.
Your data is fully protected. Minimum age 18. Play responsibly.