At 96mas, the enjoyment of gaming never outweighs the safety and well-being of our members. We provide self-control tools, practical guidance, and full support so you always play within healthy limits.
Online gambling should be entertainment – not a source of stress, debt, or personal problems. At 96mas, we believe a great platform not only offers exciting games, but also ensures every member maintains good mental and financial well-being while playing.
We understand that not everyone plays the same way. Some play occasionally for entertainment, others more frequently. Without proper awareness and control, gaming habits can develop into something that negatively impacts daily life. That is why 96mas has introduced a range of easy-to-use tools and guidance for all members.
This page provides complete information on how to play responsibly, recognize the signs of problem gambling, and the steps you can take to protect yourself and your loved ones.
Gambling is not for everyone. If you feel stressed, play to escape pressure, or spend money meant for basic necessities, please use our responsible gaming tools or contact 96mas customer support.
96mas provides six (6) key tools that you can activate directly from your account for a healthier gaming experience.
Set the maximum amount you can deposit daily, weekly, or monthly. Once the limit is set, the 96mas system will automatically block any deposits exceeding that amount – no manual tracking needed.
You can set a daily session time limit. Once the limit is reached, the system will alert you and can be configured to log out automatically, ensuring sufficient rest between sessions.
Need a short break? Use the game pause feature to temporarily block account access – from 24 hours up to 90 days. During this period, no deposits or bets can be placed.
If you feel you need to stop for an extended period, the self-exclusion option allows you to block access to your account permanently or for a minimum of six months. These requests are handled seriously and promptly.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will automatically block further betting activity for the specified duration, protecting your budget.
This feature sends periodic notifications during your gaming session — reminding you how long you have been playing and how much you have spent. This helps you make more conscious and controlled decisions.
Responsible gaming starts with yourself. Here are some simple tips to help you enjoy a healthier and more controlled gaming experience:
It can sometimes be difficult to realize that your gaming habits have crossed a line. Here are some warning signs to watch out for:
If you recognize two or more of the signs above in yourself or someone you care about, do not wait. Use the Self-Exclusion feature in your 96mas account or contact our customer support for immediate assistance.
96mas takes seriously the protection of children and youth from access to gambling platforms. All members are required to verify their age during registration through a thorough KYC (Know Your Customer) process.
As a parent or guardian, you can use parental control software to block children's access to gambling websites. Also ensure your login details and account credentials are always kept private and inaccessible to children.
If you or someone you know needs help with a gambling problem, support is available. The 96mas Customer Support team can be reached at any time through our platform.
Additionally, there are external organisations that provide free counselling and assistance to those facing gambling problems in Malaysia. We encourage all members to seek help without shame – acknowledging a problem is the single bravest first step.
Understand the difference between healthy playing habits and those that require immediate attention.
| Responsible Gambling | Problem Gambling |
|---|---|
| Play with money you can afford to lose. | Using bill money, savings, or loans. |
| Able to stop at any time without feeling pressured. | Difficulty or inability to stop even after trying |
| Viewing gambling purely as entertainment. | Relying on gambling for enjoyment or relief. |
| Accepting losses calmly without chasing them. | Constantly chasing losses and increasing bets |
| Family and friends are aware of your gaming activities. | Hiding or lying about gambling activities. |
| Gambling does not interfere with work or personal life | Neglecting responsibilities due to excessive focus on gambling. |
Not sure about something? We've compiled the most frequently asked questions about responsible gaming at 96mas.
Register your 96mas account today and enjoy a wide range of exciting games with top-tier self-control tools. Your safety and comfort are our priority.